Shopify COD protection

CODProof

Reduce fake cash-on-delivery orders before they become Shopify orders.

Screen buyer contact details, require OTP only when it matters, mirror COD delivery options, and keep repeat-risk contacts out of checkout.

01 Customer starts COD checkout 02 CODProof checks contact and delivery rules 03 Clean orders are created in Shopify

Features

Designed around the real COD order workflow.

Delivery rules, COD form design, buttons, OTP, and blocklists work together before an order reaches Shopify.

01

Delivery rates

Use Shopify delivery rates or app-managed COD delivery rules, with storefront preview support so the COD form matches merchant shipping logic.

02

Customise COD form

Choose the customer form layout, order summary style, product focus, and receipt flow customers see before a COD order is created.

03

Customise COD button

Show COD buttons on product pages or near cart checkout, then style the button with saved presets, custom colors, and placement controls.

04

OTP verification: Email + WhatsApp

Require email or WhatsApp OTP for high-value or risky COD orders without adding verification to every buyer.

05

Blocked contacts: manual, auto, and bulk.

Block exact emails and phone numbers manually, import CSV blocklists in bulk, and auto-block contacts from fraudulent Shopify cancellations on supported plans.

CODProof blocked contacts with manual, auto-block, and bulk upload controls
06

Email and phone risk checks

Detect disposable or typo email domains, phone-country mismatches, fake patterns, and blocked contacts before order creation.

CODProof roadmap

3 steps for Shopify COD with CODProof.

CODProof gives Shopify merchants a simple setup path: add the theme embed, set COD delivery rules, and require OTP for orders above a custom amount.

  1. 1
    Embed app in theme Add CODProof where customers already shop.
  2. 2
    Setup delivery rules for COD Use Shopify rates or custom COD delivery rules.
  3. 3
    Enable OTP above a custom amount Verify higher-value COD orders before they are created.

And that's it. Fake email and phone checks run before order creation, helping reduce fake COD orders.

High-value email OTP

Verify high-value COD orders at the right moment.

Set a threshold, collect the customer's COD details, and ask for an email code only when the order needs confirmation.

COD checkout Order total $126.00
Email customer@gmail.com
Phone +1 555 014 2876
Address 74 Market Street
Order value $126.00
Delivery option Standard delivery $0.00
Email OTP Verification code sent Sent to customer@gmail.com
Shopify order preview COD order placed Tagged COD_OTP_Verified after email code confirmation.
01
Set verification rule Choose when COD orders should ask for a code.
02
Choose order amount Apply OTP only above the value you set.
03
Pick a method Use email now, with WhatsApp support available.
04
Customer enters details The buyer completes the COD form as usual.
05
Risk checks run Contact and delivery checks happen before order creation.
06
Code sent when needed Only matching orders receive a verification code.
07
Customer confirms code The buyer enters the OTP in the same COD form.
08
Clean order created Verified COD orders are created in Shopify.

Pricing

Start small, then scale COD controls as volume grows.

Choose the verification, delivery, and blocklist limits that match your COD volume.

Free

Starter COD screening for small stores.

$0forever

  • 10 Email OTP/month
  • 25 blocked contacts
  • 1 custom COD delivery rule
Choose in Shopify

Basic

More verification capacity for growing stores.

$9.99per month

  • 100 Email OTP/month
  • 50 WhatsApp OTP/month
  • 5 custom COD rates
Choose in Shopify

Business

High-volume limits for larger operations.

$49.99per month

  • 3,000 Email OTP/month
  • 700 WhatsApp OTP/month
  • 50 custom COD rates
Choose in Shopify

Billing is approved securely through Shopify.

Compare full plan limits

Reviews

Built for teams that see fake COD orders every week.

Cleaner checks, fewer cleanup tasks, and better handoffs between support and fulfillment.

Fewer cleanup tasks

Operations lead

“The useful part is that suspicious orders are stopped before our team has to clean them up in Shopify.”

Fashion store using COD
Selective verification

Store owner

“We can keep COD available without treating every buyer like a risky buyer. The OTP threshold makes that balance possible.”

Regional beauty brand
Clearer workflow

Fulfillment manager

“Blocked contacts and delivery rules are finally in one place, so support and fulfillment are working from the same controls.”

Multi-city COD merchant

About

CODProof exists for markets where COD is valuable but operationally noisy.

Cash on delivery can unlock more sales, but it also creates preventable fulfillment work when contact details are fake, repeat-risk buyers return, or delivery options do not match reality.

CODProof focuses on the small decisions before order creation: validate the buyer, apply the merchant's rules, and create clean Shopify orders with clear tags.

Before Risk checks and OTP rules After Shopify orders and tags
Explore all features
Blocked email and phone contacts in CODProof

Contact

Bring cleaner COD controls to your Shopify store.

Share your store size, current COD workflow, and the verification or delivery controls you want to improve.